Yerevan, Armenia
Full Time

Casino Communications Specialist

We are looking for a detail-oriented individual to join our Casino Communication and Promo team.

Job Responsibilities

  • Communicate with casino game providers mainly based on tasks received internally from partners or company staff
  • Request and coordinate new provider configuration settings, ensuring timely and accurate execution by the internal configuration team
  • Follow up with providers to clarify questions, provide updates, or resolve operational matters reflected in Jira tasks
  • Monitor and respond to incoming emails from providers and internal departments, taking necessary actions and providing timely feedback
  • Ensure all provider-related communications and updates are accurately logged and tracked in ticketing system
  • Collaborate closely with internal teams to support smooth operations and maintain effective cross-departmental communication

Job Requirements

  • Fluency in Armenian and English (written and spoken)
  • Good knowledge of Russian
  • Strong reporting and analytical skills
  • Excellent interpersonal and communication abilities
  • Ability to prioritize, multi-task, and manage tasks efficiently in a fast-paced environment
  • Exceptional attention to detail and strong memory retention
  • High sense of responsibility, ownership, and accuracy
  • Excellent time management and negotiation skills
  • Strong teamwork mindset and proactive approach to problem-solving

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